Audit of Fleet Services Report, Semi-Annual Report on Follow-up Procedures and the Quality Assurance Review Report

28 September 2021
Audit of Fleet Services Report, Semi-Annual Report on Follow-up Procedures and the Quality Assurance Review Report

Auditor General Identifies Potential Savings and Efficiencies in Fleet Services, Tables her First Semi-annual Report on Follow-up Procedures and Tables the Quality Assurance Review Report with Independent Validation

Ottawa – Today, Auditor General Nathalie Gougeon tabled her Audit of Fleet Services Report, Semi-Annual report on Follow-up Procedures and the Quality Assurance Review Report at the Audit
Committee.

Among the key findings in the Fleet Services Audit are:

  • Monitoring of low usage units at OC Transpo should be improved so that money can be saved by
    reallocating or disposing of under-utilized vehicles
  • More comprehensive lease versus buy assessments should be performed, to support cost effective decisions
  • Warranty claims and recoveries should be used where possible to decrease unnecessary costs
  • Improved controls related to invoice review and repetitive maintenance at OC Transpo could
    reduce costs

Mme Gougeon tabled her first Semi-Annual Report on Follow-up Procedures since City Council approved
the new process in May 2021. She noted the following key results in her report:

  • Between April 2021 and August 2021, the OAG reviewed 53 recommendations and 50 have
    been closed
  • Although there are no areas of significant risk noted at this time, implementation of certain
    recommendations is behind schedule as a result of additional pandemic-related priorities.

The Quality Assurance Review Report’s key findings include:

  • The OAG performed a self-assessment with independent external validation, conducted by
    Deloitte, to reduce costs
  • Deloitte validated the results of the OAG’s self-assessment and concurs with the OAG’s conclusions and recommendations
  • Overall, the OAG has been assessed as ‘Generally Conforms’ (the highest level of compliance) with applicable audit standards
  • Some gaps and areas for improvement were identified by the OAG.

“We concur that there is always an opportunity for improvement,” agreed Mme Gougeon. “We, like all
areas of the City, are always seeking ways to become more effective and efficient.”

A full copy of these three reports is available on the Ottawa Auditor General’s website under Audit Reports, Follow-up Reports and Quality Assurance, respectively.

For further information, contact:
(613) 580-9602
OAG@ottawa.ca

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